With seasonal allergy season here, we have some common questions our pharmacists field daily. From symptoms to treatments, continue reading for answers. You can also speak to a pharmacist for advice on what products may be right for you. What are some usual seasonal allergy symptoms?
Seasonal allergies commonly cause itchy, watery eyes, scratchy throat, sneezing, runny nose, or nasal congestion.
How can I tell if my symptoms are due to an allergy or COVID-19?
Many of the symptoms of seasonal allergies and COVID-19 are similar. You should use a COVID-19 rapid antigen test if you have one, especially if the symptoms are new to you. Then talk to a health care provider for further advice.
What treatments are available for seasonal allergies?
Your pharmacist can advise you about which treatment is best for you. There are many non-prescription and prescription options (oral tablets/liquid, nasal sprays, eye drops, injections) to help relieve your symptoms.
What if I try an allergy treatment and it isn’t working?
Talk to you pharmacist or doctor for further advice and options.
To learn more about seasonal allergies, watch this video. If you have questions about allergy treatments or if you need help selecting a product to relieve your symptoms, your London Drugs pharmacists are always happy to help you.
We’d like to share with you an update from Chris Chiew, General Manager of Pharmacy, on the flu shot and upcoming influenza season, including the safety measures we have taken at London Drugs to help keep you safe while in our stores.
Transcript:
Hello, I’m Chris Chiew, General Manager of Pharmacy and member of the executive committee, at London Drugs.
The unique circumstances surrounding the approaching influenza season have many of our customers and patients asking important questions about how best to protect their families, neighbours and vulnerable members of the community from the double threat of common flu strains and COVID-19. Questions such as, how can we keep our schools and public spaces safe?
With all the uncertainty, one thing is certain: the flu shot is safe, and it’s the most effective tool we have in protecting against influenza, preventing its’ spread and ultimately save lives.
And because the flu presents an added challenge for frontline healthcare workers, as well as the most vulnerable members of the community, just by getting a flu shot, you’ll be doing your part – taking care of your own health and the health of your community.
Flu shots are especially important for the elderly and young children, who are more susceptible to flu-related complications that can lead to serious health problems or even death. But it’s important to remember that even healthy individuals should get a flu shot because the higher the rate of vaccination, the greater the protection necessary for our most vulnerable individuals. This is also known as herd immunity.
To reinforce this important message, London Drugs is providing added incentive to get immunized. For every flu shot administered at any of our pharmacies, a lifesaving vaccine will be donated to UNICEF Canada to vaccinate children in a developing country against tetanus, polio or measles.
You are likely aware, at London Drugs we’ve introduced a multitude of measures to help keep you safe while in our stores; from decals on the floor so you know where to stand, to plexi-glass barriers between you and our cashiers and pharmacy team, rigorous constant cleaning and sanitation, as well as personal protective equipment and masks for all our staff and pharmacists.
Beyond getting your flu shot, handwashing, social distancing and mask-wearing will continue to be important for everyone heading into flu season and for the foreseeable future. We want to commend those who have been diligent about protecting themselves by taking these precautions and we urge everyone to continue to act responsibly in this way when they visit our pharmacy and other public areas.
Particularly as flu season approaches, we are urging anyone experiencing flu-like or respiratory symptoms to stay home. Even mildly ill patients should not visit the pharmacy. Our pharmacists are available by phone to provide guidance around symptom management. Most over-the-counter medicinal products can be ordered online at LondonDrugs.com to be delivered right to your door.
Flu and coronavirus share common symptoms but there’s one big difference: a vaccine exists to prevent the flu – which is why it is more important than ever to get yours this year.
From our London Drugs family to yours, Stay well and stay safe.
Reminder about the correct and cautious use of antibiotics ahead of cold and flu season
The escalating threat of antimicrobial resistance is a national public health concern which has jeopardized the effectiveness of some commonly prescribed antibiotics, contributing to the rise of superbugs. While most Canadians say they have a strong understanding of how antibiotics should be used and the importance of taking them correctly as prescribed, a new poll conducted by Insights West on behalf of London Drugs finds that many admit to using them incorrectly.
One in five (21%) say they have stopped using antibiotics before the prescription was finished, as soon as they stopped experiencing symptoms. A further fifteen per cent say they have used leftover antibiotics to treat a new symptom or illness. One in ten (10%) admit to using antibiotics prescribed to someone else or acquiring antibiotics without a prescription from somewhere other than a pharmacy. Despite this, most Canadians (90%) are aware that unnecessary antibiotic use and misuse directly contributes to the rise in resistant bacteria.
“The act of taking antibiotics incorrectly goes beyond your own medicine cabinet. It has widespread impact for entire populations of people and for future generations because it compromises our ability to treat infectious diseases,” says Gianni Del Negro, Pharmacy Manager at London Drugs.
Canadian Antibiotic Awareness Week, which runs November 12 to 18, is a national campaign that aims to put a spotlight on unnecessary antibiotic use that is contributing to a rise in resistant bacteria, making infections much harder, and some impossible to treat. The event coincides with World Antibiotic Awareness Week, led by global champions for the responsible use of antibiotics.
“Particularly as we head into cold and flu season, it’s timely to remind Canadians that antibiotics aren’t appropriate for all illnesses and that there are both medical risks and public health consequences of taking antibiotics haphazardly,” says Del Negro.
London Drugs pharmacist, Kerry Yan, consults a patient about the use of antibiotics. Education and awareness are key to preventing the misuse and overuse of antibiotics which may be contributing to a rise in resistant bacteria.
According to the Canadian Institute for Health Information (CIHI), overuse and misuse of antibiotics is more common in Canada than in other OECD countries[i]. The poll highlighted some misconceptions that may be contributing to the misuse of the drugs by some individuals in the country including:
Three in ten (31%) are not aware that antibiotics are unnecessary for some common bacterial infections.
One quarter (24%) are not aware that antibiotics are ineffective for the flu virus.
One in five (18%) are not aware that antibiotics are ineffective for the common cold.
One in ten (11%) are not aware that different antibiotics are prescribed for different infections or illnesses; they are not a “one size fits all” drug.
Young Canadians appear to be the biggest offenders when it comes to liberal misuse of antibiotics. Those aged 18 to 34 years old (17%) were the most likely to admit to using antibiotics prescribed to someone else or acquired antibiotics without a prescription from somewhere other than a pharmacy. One in three (32%) young Canadians also agreed that they have stopped using antibiotics after they stopped experiencing symptoms, but before the prescription was finished. They were also significantly more likely to say they have used leftover antibiotics to treat a new symptom or illness.
“Our survey suggests a critical reminder is needed – especially to young Canadians – about correct and cautious use of antibiotics,” says Del Negro, who points to the substantial increase in antibiotic resistant gonorrhoea infections, which primarily affect young people, as an example.
Today more than 50 per cent of gonorrhoea infections in Canada are due to bacteria that are resistant to at least one antibiotic.[ii] In 2017, over 80 per cent of the total reported cases of gonorrhea in Canada occurred in young Canadians aged 15–39.[iii]
Del Negro says that all Canadians can help prevent the growth of resistant infections.
“First and foremost, reduce your risk of infection. Protect yourself by washing your hands, practice safe sex, keep your vaccinations up-to-date and maintain a healthy lifestyle,” he advises. “If you do get an infection or if you do get sick, do not be tempted to take leftover antibiotics. Always speak with a healthcare provider before taking any antibiotics and return any unused prescriptions to the pharmacy for safe disposal.”
When it comes to some winter illnesses affecting the nose, throat, ears, throat or lungs, Del Negro says it is important to remember that over-the-counter medicines can often alleviate symptoms without the use of antibiotics.
“Your pharmacist can provide advice on which medications are best suited to manage specific symptoms. They can also advise if they think further medical intervention or a prescription for antibiotics might be necessary,” he says.
To consult with a pharmacist, find your closest London Drugs pharmacy here.
With news that the flu vaccine won’t be available in nasal spray form for Canadians this year, pharmacists hope that doesn’t deter people – especially children – from rolling up their sleeves to receive a flu shot.
To help reduce needle anxiety, starting this month London Drugs is pleased to offer a free application of Zensa Numbing Cream, prior to administering the flu shot. Zensa is a Health Canada approved topical anaesthetic that is safe for use on children ages 2 and up, and will desensitize the skin in as little as ten minutes for a pain-free flu shot experience.
The goal of the initiative is to increase immunization rates by offering an ‘ouchless’ flu shot experience for those who may be fearful of needles.
“We want to make sure there are no hindrances to people getting protection from the flu virus and Zensa should help; especially when it comes to individuals who may be nervous about getting the shot,” says Chris Chiew, General Manager of Pharmacy at London Drugs.
In BC, Alberta and Saskatchewan, children ages five years and older can receive their flu shot at a pharmacy from a Certified Injection Pharmacist. In Manitoba, the flu shot can be administered to children seven years and older at the pharmacy.
Ready to get your flu shot at London Drugs? Learn more here.
You might be used to visiting your local pharmacist to pick up prescriptions, but did you know there are many other ways your pharmacist can help maintain and improve your health? For many years, pharmacists have been taking on expanded roles in our health care system, working closely with patients, their families and collaborating with other frontline health care providers to deliver personalized, team-based patient care.
In celebration of World Pharmacist Day on September 25th, we’ve rounded up a list of 7 services you might not know your pharmacist offers, from travel vaccinations to smoking cessation consultations. As the most accessible health care providers, it’s easy to take advantage of these services conveniently at your local London Drugs pharmacy!
1. Medication Reviews
The theme of this year’s World Pharmacist Day is “safe and effective medicines for all”. Pharmacists play a crucial role in maintaining patient safety, improving medication adherence and reducing medication errors. One of the many ways they do this is by providing medication reviews. Through medication reviews, pharmacists provide personalized consultations to patients to examine and discuss issues around medication use, side effects, interactions, and anything else related to medication therapy, with the goal of ensuring safe and effective treatments.
2. Vaccinations and Immunizations
Certified Injection Pharmacists are able to administer vaccinations right at the pharmacy. If you haven’t taken advantage of this convenient way of getting vaccinated yet, you aren’t alone. According to a recent survey conducted by Insights West on behalf of London Drugs, only four in ten say they have used this service before.
London Drugs’ Certified Injection Pharmacists can ensure you’re up-to-date with many vaccinations you require, and can administer vaccinations for pneumonia, tetanus, pertussis, shingles, and influenza.
Flu Shots
To make getting your annual flu shot as quick and easy as possible during flu season, you can see one of our London Drugs Certified Injection Pharmacists, who are able to administer flu shots to patients. Patients are encouraged to call the pharmacy to confirm availability of the flu vaccine and that an injection pharmacist is on staff. This is a convenient alternative to public flu clinics, where you may have experienced long lines and wait times in the past.
Travel and Vaccination Clinics
When you’re planning a trip abroad, ensuring you are up-to-date on the appropriate travel vaccines is important. Do you know where to get your travel vaccinations? Only one in three (35%) Canadians are aware that travel vaccinations can be administered by a pharmacist.
Travel and Immunization Clinics are hosted at many of our pharmacies to help prepare you for international travel. Pharmacists will review your immunization history and make sure vaccinations are up-to-date according to provincial, national and even international immunization programs. They can also suggest and administer additional vaccines depending on your planned travel activities, previous immunization history and the local conditions at many common destinations.
3. Emergency Prescription Refills, Prescription Renewals & Drug Modifications
Pharmacists make significant contributions to the quality of drug therapy and patient outcomes by initiating, monitoring and adjusting drug therapy. Traditionally in Canada, the authority to prescribe medications has rested with doctors but as part of Pharmacists’ expanded scope of practice in Canada, pharmacists in many provinces now have the ability to provide emergency prescription refills, renew or extend prescriptions, modify or adapt drug therapy, change drug dosage and even have independent prescriptive authority (in Alberta).
4. Diabetes Management Consults
The most important thing you can do to manage your diabetes is to form a partnership with your healthcare professionals. Our London Drugs Certified Diabetes Educators can assist patients through individualized Diabetes Management Consults. These customized one-on-one consultations focus on blood sugar testing, medication management, preventing low blood sugar, foot care, eating well and getting enough physical activity.
5. Healthy Heart Clinics
Pharmacists are playing a key role in the prevention of heart attacks and other cardiovascular problems, by helping patients understand their risk factors, emphasizing the importance of medication adherence and offering counselling to make important lifestyle changes.
During our one-on-one 45-minute Healthy Heart Clinics, patients have the opportunity to sit down with a London Drugs Patient Care Pharmacist for a customized screening and evaluation. The pharmacist screens for total cholesterol, HDL cholesterol, random glucose and blood pressure, and can determine a 10-year cardiovascular risk factor based on those measurements. They also discuss with the patient how to lower their risk and improve heart health, which include recommendations for changes to their diet, fitness routines or lifestyle. As a collaborative health care provider, the pharmacist may also contact a physician, in order to recommend changes to the patient’s medications, or further medical intervention.
6. Smoking Cessation Consultations
Trying to quit smoking? Your local pharmacist can be a convenient support resource. During a one-on-one smoking cessation consultation, a London Drugs Certified Tobacco Educator will:
Discuss practical tips and advice to help you reduce/quit tobacco
Develop a personalized quit plan to help you stop smoking
In BC, pharmacists can also offer the BC smoking cessation program for nicotine replacement.
7. Hepatitis C Screening Clinics
Hepatitis C Screening is just one example in which our pharmacists provide Point of Care Testing to patients. Point of care testing refers to any medical test or screening that is performed outside of a lab or clinic. The testing happens at a place where the patient is receiving care (such as a pharmacy), making it a convenient option for the patient.
This innovative and potentially life-saving hepatitis C screening is available at select London Drugs locations. Patients can undertake a simple finger prick test at the pharmacy to check if they have been exposed to hepatitis C virus (HCV) at some point in the past. The test, called the OraQuick HCV rapid antibody test, is more than 99% accurate at detecting HCV antibodies and provides results in 20 minutes.
In cases of a positive result, pharmacists refer patients to their family doctor for a diagnostic lab test. Pharmacists provide initial counselling regarding the potential diagnosis and education about the ability to cure HCV.
You can find out which locations offer hepatitis C screening here.
There are even more ways that your pharmacist can help you maintain and improve your health! Just visit them at your local London Drugs pharmacy to learn how.
London Drugs pharmacists are providing free condoms on World Sexual Health Day, September 4th
Sexually transmitted infections (STIs) are on the rise in Canada as illustrated by several provincial outbreaks over the last year in Alberta, Manitoba and Saskatchewan as well as a significant surge in BC. The increases are a result of multiple factors including inconsistent condom usage as well as antibiotic resistance which has made some of the most common STIs, such as gonorrhea and syphilis, more difficult to treat.
Now more than ever, because of antibiotic resistance and the increasing prevalence of STIs, pharmacists are sending a timely reminder about the importance of safe sex.
London Drugs pharmacies will be providing free condoms as part of World Sexual Health Day on September 4th.
It’s part of an effort both to encourage safe sex practices and to highlight the role pharmacists can play in helping individuals make informed choices about their sexual health – from aiding in the prevention of unwanted pregnancies, to providing information about the best contraceptive options, and reviewing symptoms with patients, recommending STI screening or referring to doctors when necessary.
“There is still a lot of stigma surrounding the topic, but if we look at sexual health as simply a part of overall health, we can create a more open, accepting environment. No one should be afraid to ask questions about their health,” says London Drugs Pharmacist, Lily Liang.
Pharmacists are easily accessible without an appointment and they are used to discussing a wide range of topics, including sexual health. Private counselling booths and consultation rooms are available at most pharmacies for added confidentiality and discretion.
In recent years, London Drugs has expanded their sexual health offerings to include more than just traditional prophylactics with the addition of personal lubricants, massagers and other intimacy products. Order-online-pickup-instore, self-checkouts, and home delivery options at London Drugs make purchasing these items convenient and discrete.
Free Durex condoms will be available until supplies last at all London Drugs pharmacies on World Sexual Health Day which is observed annually on September 4th in an effort to promote greater social awareness on sexual health.
Many prescription drugs that have a high potential for misuse come from the medicine cabinets of friends and families
If it’s been a while since you’ve cleaned out your medicine cabinet, now is the time to dig out those old pill bottles. In support of the second annual National Drug Drop-Off Month, this August London Drugs is joining Drug Free Kids Canada to encourage all Canadians to secure their prescriptions and return all unused or expired medications to pharmacies.
As communities throughout the province grapple with the devastating effects of the opioid crisis, this month-long campaign highlights the problematic use of prescription drugs by teens and emphasizes the need for safe disposal to reduce the instances of abuse, overdoses as well as accidental poisonings.
While our pharmacy accepts unused medication for safe disposal every day, National Drug Drop-Off Month reminds us that everyone has a role to play in reducing the potential harms of prescription drugs on our communities.
Cleaning out your medicine cabinet and safely disposing of unused and expired medications at the pharmacy is a simple way we can all help reduce the potential harms of prescription drugs. Many prescription medications, over-the-counter products and health supplements remain in medicine cabinets and kitchen drawers long after their expiry date, while others are simply unused. Properly disposing of these drugs as well as medical sharps is important not only for the safety of loved ones but also for the environment.
Follow these helpful tips for cleaning out your medicine cabinet
Many prescription drugs that have a high potential for misuse come from the medicine cabinets of friends and families. Whether intentional or accidental, ingestion of these prescription drugs is a very real risk to the health of our communities. Once you’ve collected your unused and expired medications, find your closest London Drugs location to drop off them off for safe disposal.
Check expiration dates and remove products that are expired. Pharmacists recommend cleaning out your medicine cabinet annually since virtually every medication – from vitamins, to prescription medications, to over-the-counter products – have expiry dates. Keep in mind that some products can expire before the date on the label once opened. When in doubt, ask a pharmacist.
Remove any medication not in its original container. If you can’t remember what a medication is for or who it was for, get rid of it. As much as possible, keep your medication in its original packaging. Mixing different medications in the same container or storing them outside of their original packaging increases the likelihood of accidental overdose or poisonings.
Place unwanted and expired drugs in a clear plastic bag. Medications in blister packs and forms of liquid and cream medications can also be included in the plastic bag.
Drop off your unwanted prescription and over-the-counter medications at any London Drugs. These medications will be safely incinerated, preventing them from being abused, entering landfills or the sewer system. London Drugs also recycles medication bottles, lids and medication vials. Please be sure to remove personal information by taking off the label.
You can bring your medications to the pharmacy year round. Unwanted and expired drugs are accepted every day at any London Drugs location. Instead of flushing pills or throwing medical sharps in the garbage, bring them to the pharmacy for safe disposal. Approved sharps containers can also be purchased to dispose of medical sharps.
Many prescription drugs that have a high potential for misuse come from the medicine cabinets of friends and families. Whether intentional or accidental, ingestion of these prescription drugs is a very real risk to the health of our communities. Once you’ve collected your unused and expired medications, find your closest London Drugs location to drop off them off for safe disposal.
