London Drugs answers call from Kids Help Phone with new fundraising initiative to help meet surging demand for youth mental health support

In response to surging demand for youth mental health support in the province, London Drugs today announced the launch of a new fundraising campaign: BE KIND. Between March 12 and April 1, 25 cents from Carlton and Papyrus Greeting Cards at London Drugs will go directly to the Kids Help Phone. At the same time, the BE KIND campaign encourages British Columbians to lift each other up by sending handwritten cards of encouragement, positivity and appreciation to each other.

“We are all living in more isolated circumstances,” said Clint Mahlman, London Drugs President and Chief Operating Officer. “Sending uplifting, reassuring and positive handwritten cards to friends, families, and neighbours is one way to improve our overall wellbeing and sense of connection.”

Last year, Kids Help Phone experienced a 102 per cent increase in the number of calls, text and connections from youth in BC. But with many of the charity’s annual donation campaigns impacted by COVID-19, finding new ways to raise funds has been critical amid surging demand for services.

“It takes courage to reach out and it takes a community to stand behind our young people,” said Elena Manica, Director, Community Partnerships, Kids Help Phone. “With thanks to the generous support of London Drugs, Kids Help Phone’s safe and trusted support service is available 24/7 for young people in British Columbia, no matter where they are or what they need, we are here for them.”

For over 31 years, Kids Help Phone has been the only 24/7 mental health support service available to youth in Canada. Young people can text ‘TALK’ to 686868 any time and receive free and confidential support.


Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support in English and French to young people. As the country’s virtual care expert, we give millions of youth a safe, trusted space to talk over phone or through text or in self-directed supports in any moment of crisis or need. Through our digital transformation, we envision a future where every person in Canada is able to get the support they need, when they need it most, however they need it. Kids Help Phone gratefully relies on the generosity of donors, volunteers, stakeholder partners, corporate partners and governments to fuel and fund our programs. Learn more at

Top 3 New and Exciting Items at London Drugs This March


Spring has arrived, and there is more to be excited about then just spring flowers! (We do love tulips though.) Here is our run down of the top new and exciting items at London Drugs this month in store and online.


Ziplock Contain the Clutter Bags

Being organized is something many people have as a new years resolution. If you had this on your list but haven’t quite figured it out, consider these new bags to help. Conveniently sized in a large and small option, they are able to store phones, glasses, make up and more. These great bags help keep the inner workings of your bags or drawers organized and stylish.
Launching in late March, available in store and online.

Samsung Galaxy S21

Samsung have released their new S21!  The new 5G capable phone with features like the strongest glass in a Samsung phone, 8K cinematic video, and super steady stabilization, it’s sure to impress. With three camera lenses, ultra wide, wide-angle, and telephoto, you’re sure to capture all the action no matter the scene. A 10MP front facing camera ensures crisp selfies and video calls. Samsung once again, raises the bar with the S21. Available in store now.

Nespresso Machines

You will soon be able to get your Nespresso machines at London Drugs. We are excited to announce that later this month we will have the Breville Nespresso Creatista, Inissia, and Vertuo coffee machines and the Delonghi Nespresso Inissia available in stores and online!


Easter Items

With Easter coming up in early April, we have our Easter selection out in store and online. With confectionary, décor, egg decorating kits and more, we have everything you need for Easter. Remember to get creative with the little ones and consider these 5 creative ways to celebrate Easter at home.


4 Ways to Connect with Family this Family Day Weekend

This family day weekend, connect with the ones you love both inside and outside the home. With gatherings still limited, there are many other options to entertain you and keep you in touch with those closest to you. Here are 4 things to do at home this family day weekend.

1- Do a Family Puzzle

Do a puzzle together. A puzzle is a great way to spend time while building bonds and working towards a collective goal. With so many different puzzle options available, from landscapes to custom personalized photo puzzles, you are sure to find one the whole family will enjoy. Working together to solve it will lead to many laughs and memories.

2- Play Family Games

Family time around the table playing a board game is an interactive way to share a moment. Games like Clue, or Monopoly are classics that will provide a full evening of joy. (Keep an eye on the banker though) Other games like Operation are a great way to test your coordination skills, and teach the children about the mechanics of the body. Play one you have in the closet, or get a new one for this occasion, either way you will be sure to have a blast together.

3- Video Call Family

Video call your loved ones who can’t be with you this family day weekend. From your phone, computer or tablet, there are a wide variety of ways you can connect. If you’d like to get extra fancy, consider connecting your camera to your computer to use as a high quality webcam.  Combine your call with playing a game that you and the family you call both have, and you can enjoy an interactive video call from afar and share laughs and memories. For more about how to optimize your video calling, check out this blog: 6 apps and tips to virtually connect with your family.

4- Play with Cameras

Cameras are ever present in the modern world, with most people having one in their pocket. However they are often overlooked for how much fun and entertainment they can provide. Consider a family photo challenge in the house. It can be as easy as selecting something to photograph and everyone takes a set number of shots. You can then all compare and discuss what inspired the angle, lighting, etc. You’d be surprised how artistic children can be with their unique perspective of the environment. There are lots of varieties of challenges you can do to engage the whole family, and spark creativity. You can also do this with family far away through video calling, and sharing the images online. Consider our 2020 photo month challenge for inspiration.

No matter what you get up to this family day weekend, have fun and stay safe!

Urgent Voluntary Recall of 5-Piece KN95 Mask

We are conducting an urgent voluntary recall of 5-piece KN95 mask product UPC 0-62823-74870-5 (item # 74870) imported by CTG Brands Inc.

It was determined some of the units were shipped with small holes along the seams of the masks which may affect the masks’ filtration efficacy. The products were sold as of September 1 in all London Drugs stores and the product supplier has advised London Drugs that it estimates about 18 per cent of the masks sold in stores may have had the noted deficiency.

London Drugs has notified Health Canada of the mask deficiency and will work with the product supplier, CTG Brands Inc., and follow Health Canada’s guidance regarding further review of the masks and this product recall.

Your health and safety is of utmost importance to London Drugs and we are taking this matter very seriously. You are encouraged to bring back this specific mask product to customer service for a refund or if you have any questions you can call London Drugs Customer Care Centre 1-888-991-2299 or email us at

Thank you

Nature of the defect:

4 Unique Products You May Not Know are Available at London Drugs

Our February round up of unique and exciting products curated just for you!

1 – Avenli Spa

Everyone loves a hot tub. After a long day in the woods, or a hard day at work, kicking back in a spa is a truly relaxing experience. If this sounds like something you’d like, the Avenli spa is what you need. With two inflatable models, a 49” and 63” both featuring durable I-beam construction and 3-ply reinforced walls, these inflatable spas are a great non-permanent solution for any space. Bonus, they also come with an insulated cover and floor protector.

2- Echelon Exercise Bike

With February weather usually less then ideal to be outdoors, the Echelon Smart Connect EX5 is a great exercise machine for the home. With its convenient tablet mount, bottle holder and towel rack, it’s ready for your long rides. The indexing resistance adjustment ensures you get your sweat on with precision, and lightweight triangular tubing ensures moving it is a breeze.

3- Bartesian Classic Cocktail Machine

Serve up a variety of incredible cocktails with the Bartesian Cocktails On Demand premium cocktail-dispensing machine. The intelligent system uses barcode technology to identify your cocktail capsules and mix up a delicious drink in seconds, while the multiple strength modes let you customize your beverage to suit your taste. An automatic cleaning cycle rinses away residue, preventing flavours from mixing. Including five glass bottles, this Bartesian Cocktails On Demand premium cocktail-dispensing machine makes it easy to enjoy a luxurious libation with your favourite spirits.

4- Collection Log Stump Stools

Bring the outdoors in with this cute soft tree stump stool, perfect for kids and adult alike. These comfortable cushion stools look great, and adds additional seating to any space with style. Available in two wood patterns, they are sure to add some nature with a side of cozy to your home.

We hope you’ve enjoyed this round up! Stay tuned for next month when we have more exciting products to share. Remember you can always browse our website to find many hidden gems! Be sure to share them with us on social using the hashtag #foundatlondondrugs!

Uniquely LD – Collection by London Drugs

We all love discovering new products, so we thought we would showcase some of the more unique items you might spot while wandering the aisles. This month we focus on our Collection by London Drugs brand, and some of its interesting offerings.

Collection by London Drugs

Collection by London Drugs: a unique assortment of original items you can’t find anywhere else. Each product is designed to meet the highest national brand standards — if it’s in our collection, you’re definitely going to want it in yours.

Pasta Maker

Make delicious dishes from scratch with this Collection by London Drugs pasta maker. The food-grade stainless steel construction delivers long-lasting use, while a simple crank makes it easy to turn out perfectly shaped pieces of pasta. A rounded plastic crank handle provides a comfortable grip. This kitchen essential boasts seven thickness settings, so you can prepare everything from spaghetti to linguine.

Collection Build a Garden – 54 pieces

Unleash you little one’s creativity with our unique Build a Garden toy set. With 54 pieces, there are a wide range of garden possibilities for all types of make believe worlds. From Cars to dolls, this build a garden is the perfect toy to create a love for the natural word, or a fictional world. The only limitation is imagination.

Collection Morph Police Car

From police sports car, to super hero, this RC car unleashes the imagination of all who play with it. With it’s transformation abilities, kids are sure to love it.

Collection Globe Decanter + 2 Glasses Set

Modern and elegant, this globe decanter and glass set fits well in every space. It’s sleek black base, and off axis globe, it’s sure to stun family and friends alike.

Collection Dresser with Mirror

With it’s modern pale wood and bright white finish, this vanity is as chic as it is practical. A great addition to the bedroom or entry way, with two seamlessly integrated drawers offering storage for everything you need. A perfect example of the great furniture options found at London Drugs.

Our Brands

We offer a wide variety products under our own house brands. Our line up of “by London Drugs” products offer great savings and uncompromising quality. From your everyday essentials to premium collections, you can count on the London Drugs Family of brands to deliver great value to you and your family.

These are only a few examples of our Collection line. Browse the full selection of products here. We hope this small sampling inspires you to find the new treasures that await, only at London Drugs.

Thank you for your support in 2020

As we near the end of 2020, we’d like to share our gratitude for your support and take a moment to reflect on the past year. Please listen to our President and COO, Clint Mahlman, as he reviews the year and sends special thanks your way.


Happy holidays! We look forward to serving you in 2021 and for the years to come.


Find out more about some of the proud initiatives we’ve supported this year:



From our London Drugs family to yours,
Stay well and stay safe.


Hi I’m Clint Mahlman, President of London Drugs. As we near the end of 2020, we want to take a moment to reflect with you on the past year.

With it being such a difficult time for many, and being a Canadian, Family owned business, it was important to come together and do what we could to lend a helping hand to our neighbours in our communities. At London Drugs, we implemented new initiatives to support seniors, local businesses, Canadian suppliers and nonprofits organizations and more… and you, our customers, rallied together to support one another in a trying time.

Through our Local Central program, you stepped up to help support local small businesses in need. We offered up shelf space to those who had to close their doors, with 100% of the proceeds going right back to those businesses. We also offered shelf space to the Girl Guides of Canada, and your cookie purchases raised over $900,000. That’s a lot of cookies!.

With many schools shifting to virtual learning, the back-to-school season looked very different this year. So in response, we ran our first ever Tech Drive, where you in the community donated hundreds of tech devices that were restored and donated to students and families in need.

As a proud Canadian, family-owned company, it was important to support other Canadian companies. So we promoted with pride a number of our Canadian suppliers and their products, through our Canada Proud program.

Through the Be Kind program, you spread positivity and sent cards to friends, family and neighbours with a portion of the proceeds going to the Royal Canadian Legion. Poppies were also sold in all 80 of our stores and we added another $20,000 to the Royal Canadian Legion Poppy Fund.

Thanks to you, our Stocking Stuffers for Seniors program had its most successful year ever. You fulfilled the wish lists of over 20,000 seniors, making Christmas brighter for our most vulnerable neighbours. Your generosity was so overwhelming that we had to request additional wish list tags, and we were even able to surprise extra care homes with unexpected gifts for their residents.

In a year when we all had to stay apart, you came together, going above and beyond and becoming true heroes in our communities. From the bottom of our hearts, thank you. We look forward to another year as your community partner, serving you in 2021 and for many years to come.

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