Join Avène and London Drugs Beauty via Facebook LIVE! (Updated)

Updated on April 12, 2018

Thank you for joining us during the Facebook Live Event! For those who missed it, you can watch the video here!

Avène’s Regional Trainer for Western Canada, Fabiola, answered some of the questions we weren’t able to get to during the Facebook Live Event. Please see her answers below. Please note that we are not able to diagnose or provide specific clinical answers through a Facebook Live event, but do not hesitate to ask these questions to your doctor.

I’m wondering, can kids use the Thermal Spring Water spray ? Yes. Newborns and up!
I wondered what the Tolerance line was about. Is it closest to our skins make up then? Correct, using naturally based ingredients, we mimic the skins fundamental composition in a texture that mimics our epidermis.
What products would you recommend for aging and acne prone skin? Triacneal Expert is made for adult acne, hormonal or not, and even acne scars. Powerful retinaldehyde will offer anti-age, anti-scar and anti-hyper pigmentation benefits. The unique anti-acne molecule will kill acne bacteria and reduce inflammation when activated and also offers natural exfoliation derived from papaya but as efficient as glycolic acid. Safe for sensitive skin and for night time use only. Apply to the whole face. Suggested cleanser: Cleanance Gel.
I have combination skin, oily t-zone, dry cheeks and prone to break outs (partially hormone related). Can you recommend a good day cream, and night cleansing routine?Cleanse with Cleanance Gel, Day Cream Cleanance Expert and Night Cream Triacneal Expert on the whole face. Use serum underneath day and night cream  – new Hydrance Serum. Include Avène Thermal Spring Water before and after cream application.
Are the anti-age items discussed ok for sensitive or reactive skin? Yes, with very sensitive skin it is advised to begin our anti-age use every other day until the cells have become accustomed to the actives. Afterwards increase to daily use. For more details answers please specify product of interest.
My atopic scalp is driving me crazy. Can you use these products while on steroids? Avène Thermal Spring Water will reduce itch and inflammation. Xeracalm Cleansing oil will help also. Consulting a physician is advised.


Join London Drugs and Avène’s Regional Trainer for Western Canada, Fabiola via Facebook Live to discover the beauty of Avène! Subscribe to live notifications and tune in on Tuesday, April 10 at 12:00PM PST.

We’ll explore the best Avène products to use for all skin types, including intolerant and hypersensitive skin to address common skin concerns as the seasonal weather begins to warm up! Plus, learn what causes reactive or eczema flare ups and discover what you can do to your beauty routine to help this.

Avène Skincare Prize Pack Contest
Plus, enter for a chance to WIN an Avène Skincare Prize Pack! Every question entered before the event, and during the Facebook Live event (on the event page or the Facebook Live Stream itself) will be entered into the draw. No purchase necessary.


Terms & Conditions
To enter: Log on to and either sign in if you are already a registered user or create an account. Then comment during the Facebook Live on the London Drugs Facebook page at in the form of posting a question or comment on the live event: Avène and London Drugs Beauty via Facebook Live. You will be automatically entered into the Contest. Only one entry per Facebook account is permitted during the Contest Period.

Contest is open to all residents of British Columbia, Alberta, Saskatchewan, and Manitoba who, as of the date the prize draw is made: (i) have not won a London Drugs contest since April 10, 2017; (ii) have reached the age of majority in the province in which they reside as of April 10, 2017; (iii) are not employees of London Drugs, their respective advertising and promotional agencies, the independent judging organization (if any), or any family member living with any such employee.

No purchase necessary. Limit one (1) entry per person. Entries must be received no later than 1:00 PM Pacific Time on April 10, 2018. London Drugs is not responsible for entries that become lost or misdirected.

One (1) winner will be randomly chosen on the day the contest ends (see dates below) in Vancouver, British Columbia, from all eligible entries received. To win, selected entrants must correctly answer a skill-testing mathematical question and must sign London Drugs’ declaration and release confirming compliance with the contest rules and acceptance of the prize(s) as awarded, releasing London Drugs from liability in association with the contest and prize and consenting to the use of their name, photograph, voice and statements for promotional and publicity purposes.

There will be one (1) prize of one Avène Skincare 5-Piece Prize Pack. See details and contest date below. Prize must be accepted as awarded, is non-transferable and no substitutions are permitted. Prize will be awarded at the closest London Drugs location to contest winners.

Contest date – 12AM PST, April 6, 2018 until 1PM PST, April 10, 2018

Draw date – April 12, 2018

Only one prize may be won by any one person and household. In the event that any selected entrant incorrectly answers the skill-testing question or is otherwise unwilling or unable to comply in full with these rules, a new entry will be drawn.

Selected winner will be contacted through Facebook messenger. No correspondence will be entered into except with selected entrants. If the winners do not respond then they will be notified for the second time, 3 (three) days after the first notification. If the winners still do not respond within 3 days of the second notification, a new winner will be chosen in the same manner until a winner is successfully contacted.

The chances of winning a prize will depend on the number of eligible entries received. Decisions of the judges in respect of all aspects of this contest including, but not limited to, eligibility of entries and correctness of answers given to the skill-testing question, are final.

London Drugs and their respective advertising and promotional agencies, the independent judging organization, and their respective agents are not liable to an entrant in any manner relating to the contest or the awarding and use of the prize(s).

This contest is subject to all federal, provincial, and municipal laws and regulations. By entering the entrant consents to the collection of all personal information included on their entry and agrees to the use and disclosure of such information by and between London Drugs, an independent judging organization, and their agents. The winner(s) also agrees to the collection, use, and disclosure of their name, entry, photographs, voice, and statements for London Drugs’ publicity purposes without further compensation. All personal information collected from entrants will be used only for the purposes of administering the contest and for marketing and promotional purposes as contemplated by these rules; under no circumstances will any personal information be sold or rented to third parties. All personal information collected by London Drugs will be kept in accordance with the privacy policy of London Drugs, which can be viewed at, and in accordance with all applicable privacy laws.

The right is reserved by London Drugs to terminate this contest, in whole or in part, and/or modify, amend or suspend the contest, and/or these rules in any way, should any cause beyond the reasonable control of London Drugs or its agents affect the proper administration thereof.


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