Doctors and Pharmacists Working Side-by-Side to Provide More Coordinated Care.
A new walk-in medical clinic has opened its doors inside London Drugs in Lethbridge making non-urgent health care services more accessible for Lethbridge residents who may not have a family physician or are unable to get in to see them quickly. The clinic offers comprehensive primary and preventative health care services that compliment those services offered by pharmacists.
“With doctors and pharmacists working side-by-side, we can provide more coordinated care to our patients. The new clinic will offer better access to health care for non-urgent medical services,” says Tim Neufeld, Clinic Manager with the Campbell Clinic, who have been providing healthcare to the patients in Lethbridge for over 100 years.
The clinic’s physicians specialize in family health and can diagnose, treat and write prescriptions for common illnesses such as strep throat; bladder, ear, eye and respiratory infections; stomach issues and diarrhea. They can also provide general consultations, physical examinations, preventive screening, conceptive care; treatment for minor wounds, skin conditions, sprains and strains; and make referrals to other specialists.
London Drugs Pharmacists can quickly identify potential barriers to medication adherence and can offer solutions to help encourage patients to stay on course. They also educate patients about drug interactions and possible side effects and can identify potential gaps in care. In addition, London Drugs pharmacists provide comprehensive medication management and wellness programs including; individualized diabetes management programs, medication reviews, chronic illness management, weight management & lifestyle counselling, asthma education, administering vaccines and immunizations; as well as assistance with everyday health issues around allergy, cough & cold, pain management, stomach health and eye care.
“Pharmacists are now the most accessible health care providers but our work requires a team-based approach. The opportunity for patients to come to one location to see a physician, consult with a pharmacist, get their prescription and receive follow-up care is a huge benefit not only from a convenience perspective but also from a quality perspective. The collaboration ultimately improves patient care,” says Rick Siemens, Pharmacy Manager at London Drugs in Lethbridge.
The clinic is located inside the new London Drugs location in Lethbridge at 1240 2A Avenue North. Patients can now walk-in to see a doctor from 9:00 a.m. to 3:00 p.m. and 5:00 p.m. to 8:00 p.m. Monday to Thursday and 9:00 a.m. to 1:00 p.m. and 3:00 p.m. to 6:00 p.m. on Fridays. Appointments can also be made by calling 587-425-0200.
Following a successful pilot and first ever oral cancer screening in pharmacy in 2015, London Drugs is committed to bringing the clinics to more locations and will be offering oral health screening clinics at 15 locations in Metro Vancouver between April 25 and May 18, 2016.
“What began as a three clinic trial with a dental professional in collaboration with our pharmacists in April 2015, quickly grew to 12 clinics in a matter of weeks, during our first ever attempt at this program,” explains John Tse, Vice President Pharmacy, London Drugs. “There is clearly demand for the oral screening and continued need for awareness of oral cancer and oral cancer prevention.”
Oral cancer is the sixth most common cancer in the world with approximately three people dying of oral cancer every day in Canada. Early detection is crucial. Most oral cancers are diagnosed late when the survival rate is poor.
Certified Diabetes Educators assist Western Canadians with diabetes management
According to the Canadian Diabetes Association, more than nine million Canadians now live with diabetes, the statistic having nearly doubled since 2000. That number is expected to increase by 1.5 million people in coming years and will see one in three people with the disease by 2020.
With more than 20 people being newly diagnosed with the disease every hour, diabetes has become one of Canada’s foremost illnesses. In response to a nationwide concern over the disease, London Drugs has continued to grow its Certified Diabetes Educators (CDE) Program. As part of that program London Drugs offers Diabetes & Insulin Management Clinics to assist Canadians with the management of their diabetes.
Beginning in May, Certified Diabetes Educators (CDE) are available on-site to book 45-minute one-on-one personal care and consultation appointments. CDEs offer assistance to people living with diabetes in handling their disease while also guiding them by making recommendations for therapy. During each clinical session, patients receive a personalized assessment, and advice on blood glucose monitoring, safe insulin injection and overall diabetes management. With an in-store Certified Diabetes Educator, London Drugs pharmacy patients have access to a health care professional who can work regularly with them to help manage their disease.
Over the years, the number of Certified Diabetes Educators at London Drugs has increased to 55 across Western Canada. With pharmacy at the heart of its business, all London Drugs pharmacists are provided with the tools to identify, assess and discuss individualized risks and implications for diabetes. It is during these Diabetes Clinics that people living with diabetes are able to gain a deeper understanding and learn more about their individual disease management.
The Canadian Diabetes Association recommends that Canadians over the age of 40 be tested for diabetes every three years. Risk factors for Type 2 diabetes include a family history of the disease, high blood pressure or cholesterol as well as being a member of a high-risk group including those of Aboriginal, Asian, South Asian or African descent. Without proper management and care of diabetes, complications may arise in the form of heart, kidney or eye disease as well as potential nerve damage.
For full information on Type 2 Diabetes visit the London Drugs Health Library online or speak with a London Drugs Pharmacist at your nearest location. To learn more about London Drugs’ Diabetes Clinics, visit www.londondrugs.com/diabetesclinic to book your appointment.